Our garments have an oversized style, so we recommend you to take a look at the size guide of the products before you select the size. In addition, you can take as a reference the height of the models and the size they wear in the photos. You can find this information in the product description of each product.
If you still have doubts about which size to choose, do not hesitate to contact us for help through this link (click here), our email firstname.lastname@example.org or Instagram @yuxus.co.
We currently accept the following payment methods: Visa, MasterCard, American Express, Apple Pay, Google Pay, Maestro, iDEAL, Bancontact, Shop Pay, & PayPal.
If your order hasn’t been prepared yet, we can modify it or cancel it without any problems. To do this, please contact us stating your order number and any other relevant information here.
On the contrary, if we cannot modify nor cancel your order, you will have to request a return or exchange.
Even though this rarely occurs, mistakes can happen; hence, you might receive the wrong product. In this case, contact us clickin hereor via email email@example.com .
We will be delighted to fix the issue and send you the correct product as soon as possible.
If your pament failed at our checkout page, we recommend you clear your cache and cookies, or even use a different payment method. If your payment still fails, please contact us or reach us via email firstname.lastname@example.org.
Since shipping varies significantly depending on the destination, please check our shipping policy (click bere) for the estimated shipping times.
FRANCE, GERMANY, ITALY, NETHERLANDS & UK: 4-9 business days.
REST OF EUROPE: 4-9 business days.
EEUU AND CANADA:
4-9 business days.
When your order ships, you will receive an email from the shipping company containing the tracking information of your order.
We use different couriers to get customers their orders as quickly and efficiently as possible. Once your order has shipped, you will receive an email from the corresponding courier. As well as any relevant tracking information you might need.
If you have more questions, don't hesitate and contact us clicking here or through email email@example.com
RETURNS & EXCHANGES
If you are not entirely satisfied with your recent Yuxus order. We will gladly accept any items that are in new condition and have not been worn, washed, or altered.